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Practice Philosophy

Our practice philosophy is to help our patients to reach and enjoy long-term dental health. In order to achieve these goals, we emphasise the importance of prevention since, as it is well known, prevention is always better than cure. By following our advice, we are confident that our patients will be able to reduce the need for future treatment. However, if treatment is necessary, we will always endeavour to perform it with the utmost care and to the highest standards.

  • We actively encourage our patients to communicate freely with us about any aspect of their care so we can adapt our ways of working according to everyone’s individual needs.
  • We emphasise patient comfort by having a calm, reassuring, and professional approach to dental treatment.
  • We offer good guarantees for procedures that can be guaranteed.
  • We promise a completely secure environment for your dental care.
  • Our focus is always on our patients’ dental care.

Vision statement

At Lighthouse Dental Practice, our entire team is driven by dedication to patient care, family values, integrity, charity work, and a strong social conscience. We are committed to nurturing both oral health and overall well-being in every individual we serve.

How do I book an appointment?

If you would like to make an appointment, please call us on 01473 257 379, or use the form on our contact page, and we will be pleased to arrange a convenient time for you.

What should I do in an emergency?

Call us on 01473 257 379. During the opening hours, we will always endeavour to fit you in on the day. After hours, during weekends, or on public holidays we will have information to help you contact one of our dentists or an alternative emergency rota.

What will happen in case of a missed appointment?

Short notice cancellation is considered to be less than 48 hours from your appointment or two full working days, whichever is the longest.

We do not usually work on Saturdays, so for the sake of clarity, we do not count Saturdays as working days. For example, a cancellation for a Monday morning 9 am appointment must be notified to us by Thursday 9 am before the weekend.

Similarly, cancellations on Tuesday after a Monday bank holiday must be notified with two full working days’ notice, usually the previous Thursday before the bank holiday.

Lighthouse Dental Practice Ipswich – Opening Hours

Mondays to Fridays
08:30 – 17:30

Saturdays
09:00 – 13:00  (By appointment only)

Comments, suggestions, and complaints

Regular feedback helps us to improve our services. If you have any comments, suggestions, or complaints about the care or service that you received at Lighthouse Dental Practice, then please contact our practice manager by phone or use the form on our contact page.
Our team always strives to maintain our exceptional standards of service, and we seek to resolve all complaints satisfactorily.

You can read our cancellation policy here.

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“Hygienist, Angela sets you at ease from the moment you walk in the door. She is not only really thorough but also very caring and explains what she is doing throughout the ...“

Jenny

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“Wow! The service I received from Jane was absolutely fantastic; she went above and beyond to assist me so that I wasn't left out of pocket. I wish everyone had a person lik...“

Dee D

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“I am 70 years of age, and I have always been afraid to go to the dentist. A broken tooth and my wife threatening to leave me if I did not get it replaced soon made me find a ...“

Earlmain L

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“I booked an emergency treatment appointment, having had a tooth for a few days and was unable to get an appointment with my regular practice. I have to say the service was am...“

Ginette S

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“As a nervous patient, I was very worried about having my tooth removed. I was instantly put at ease by the reception staff and the dental team. They regularly stopped to check...“

Susannah B

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“Having not been to a dentist in over 25 years, I was a bag of nerves when I arrived, but I must admit Dr Tocca was very professional and explained everything as he was going t...“

Nick K

View All Testimonials Leave Us A Review
lighthouse icon
stars 1

“Hygienist, Angela sets you at ease from the moment you walk ...“

Jenny

stars 1

“Wow! The service I received from Jane was absolutely fantast...“

Dee D

stars 1

“I am 70 years of age, and I have always been afraid to go to...“

Earlmain L

stars 1

“I booked an emergency treatment appointment, having had a to...“

Ginette S

stars 1

“As a nervous patient, I was very worried about having my too...“

Susannah B

stars 1

“Having not been to a dentist in over 25 years, I was a bag o...“

Nick K

View All Testimonials Leave Us A Review
lighthouse icon
stars 1

“Hygienist, Angela sets you at ease from the moment you walk in the door. She is not onl...“

Jenny

stars 1

“Wow! The service I received from Jane was absolutely fantastic; she went above and beyond ...“

Dee D

stars 1

“I am 70 years of age, and I have always been afraid to go to the dentist. A broken tooth ...“

Earlmain L

stars 1

“I booked an emergency treatment appointment, having had a tooth for a few days and was una...“

Ginette S

stars 1

“As a nervous patient, I was very worried about having my tooth removed. I was instantly pu...“

Susannah B

stars 1

“Having not been to a dentist in over 25 years, I was a bag of nerves when I arrived, but I...“

Nick K

View All Testimonials Leave Us A Review

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Location

  • pin 27 High Street
  • Ipswich
  • IP1 3QH

Operating hours

  • time

    Monday to Friday   |   08:30am - 17:30pm (phone rings until 17.30)

  • time

    Saturday by appointment only

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