Denplan

Following your initial dental assessment, you will know exactly how much your regular payment will cost. You can choose to pay by monthly direct debit or by a single annual payment. Please note that there is a registration fee of £15 payable to cover Simplyhealth Professionals’ administration costs. This is a one-off charge.

• Preventive oral health advice to help stop dental problems before they start.
• Predictable monthly payments that allow you to budget for your private care.
• Regular appointments with your Lighthouse Dental Practice dentist to help maintain a healthy smile.
• Worldwide dental injury and dental emergency cover (Denplan Supplementary Insurance) and access to Simplyhealth Professionals’ 24-Hour Worldwide Dental Emergency Helpline.

For more information about Denplan and the payment plans offered, please call us on 01473 257 379, and a member of the team will be happy to help. Please remember your routine treatment is at the discretion of the dentist, and the contract is with your dentist, not with Simplyhealth Professionals.

More information is available on the Denplan website.

*Terms and conditions apply; ask a member of the team for a copy of the application booklets for more details.

Denplan covers your regular dental check-ups, as well as any dental hygiene visits and dental X-rays that may be necessary, while also providing you with preventative dental advice and therapy.

Restorative dental treatments, such as fillings, crowns, bridges or dentures, lab fees and prescriptions, specialist treatment, orthodontics, implants, cosmetic treatment, sedation fees, treatment carried out elsewhere, and extraction of wisdom teeth are not included with Denplan Essentials.

Your Denplan cover will give you access to a 24-hour, 365-day worldwide dental emergency helpline that will offer help and advice in the event of a dental emergency. The numbers to phone in an emergency are:

• Emergencies Home: 01202 048 528
• Emergencies Away (UK): 0800 844 999
• Emergency Abroad: +44 1962 844999

As part of Denplan Essentials, you receive supplementary insurance, which includes:

• Temporary emergency dental treatment in the UK (up to £450 per incident. Total limit payable £900 per calendar year).
• Temporary emergency dental treatment when overseas (up to £470 per incident. Total limit payable £940 per calendar year).
• Up to £62 for each night you stay in the hospital under the care of a dental or maxillofacial surgeon for treatment in relation to a head or neck condition for up to one year.
• Up to £12,000 towards one course of mouth cancer treatment for up to 18 months following diagnosis (smokers are included).

Implant Upgrade Cover can be added to your dental injury and dental emergency insurance. In the event of a dental injury which results in tooth loss, you can, where clinically appropriate, benefit from the most up-to-date treatments for tooth replacement. The maximum cover is £2,100 per implant. Implant Upgrade Cover is not subject to any discounts.

Your plan is quick and easy to set up. Simply complete an application form with your dental practice team member, and don’t forget to add any family members to the form too. Your dentist will provide you with a copy of your contract and details of your monthly payment, which Denplan Essentials will send to your dentist to ensure your continuing care.

You must attend regular examinations, receive the treatment your dentist advises, and you should inform your dentist as soon as possible of any injury, problem or other material matter affecting your oral health. If your dentist considers that he or she is not able to maintain your oral health due to any act or omission on your part, your dentist may end the contract immediately by giving notice to that effect.

These tips are only temporary measures – in all cases, you should see your own dentist as soon as possible.

Toothaches: First, thoroughly rinse your mouth with warm water. If your mouth is swollen, apply a cold compress to the outside of your mouth or cheek. Never put aspirin or any other painkiller against the gums near the aching tooth, as it may burn the gum tissue.

Chipped or broken teeth: Save any pieces. Rinse the mouth using warm water. If there’s bleeding, apply a piece of gauze to the area and apply gentle pressure until the bleeding stops. Apply a cold compress near the broken/chipped tooth to keep any swelling down and relieve pain.

Knocked-out tooth: Retrieve the tooth and, if possible, try to put it back in place (rinsing it briefly before doing so). Make sure it’s facing the right way. Never force it into the socket. If it’s not possible to reinsert the tooth into the socket, put the tooth in a small container of milk or slightly salty water. Knocked-out teeth have the highest chances of being saved when seen by the dentist and returned to their socket within one hour of being lost.

Lost filling: Stick a piece of sugarless chewing gum into the cavity or use an over-the-counter dental cement.

Lost crown: Make an appointment to see your dentist as soon as possible and take the crown with you. If possible, slip the crown back over the tooth. Before doing so, coat the inner surface with an over-the-counter dental cement, toothpaste, or denture adhesive, to help hold the crown in place.

Abscesses: These are infections that occur around the root of a tooth or in the space between the teeth and gums. Abscesses are a serious condition that can damage tissue and surrounding teeth, with the infection possibly spreading to other parts of the body if left untreated. See your dentist as soon as possible if you discover a pimple-like swelling on your gum that is usually painful. In the meantime, to ease the pain and help draw the pus toward the surface, try rinsing your mouth with a mild saltwater solution several times a day.

If you need dental treatment in an emergency, the last thing you want is a complicated process to follow. That’s why we’ve made it as straightforward as possible for you.

I am at home or within 40 miles of my own dental practice – Always contact your own dental practice first. They should have emergency cover in place for registered patients outside of normal practice hours, and instructions on what to do should be on their answering machine message.

I am at home, and I am unable to reach my own dentist – Call the 24-Hour Worldwide Dental Emergency Helpline on 0800 844 999. We will help you to contact your own dentist or arrange an appointment with another local practice.

I am in the UK and more than 40 miles from my Dental Practice – Call the 24-Hour Worldwide Dental Emergency Helpline on 0800 844 999. We will arrange dental advice or an appointment with a local dentist for temporary emergency treatment.

I am overseas – Call the 24-Hour Worldwide Dental Emergency Helpline on +44 1962 844999. We will explain the best action to take to find a dentist in the local area.