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The practice keeps records of your name, address, date of birth and details of any health problems as well as details of your dental treatment and details about your family.

We keep this information so that we can provide you with the best dental care. Your personal information is kept very confidentially and securely.

We only use your personal information so we can give you the best dental care and for sending reminders to you.

We only pass your personal information to another dentist, doctor or hospital if you have a problem that requires their special skills and you need to go and see them. We will not give your information to anyone else unless the law allows us to or we have to provide it for legal reasons.

If you leave the practice, we will stop using your information but will keep it confidentially and securely until you are 25 years old (or 26 years old if you were 17 when your last treatment ended) or for [15 years (NHS patient)/11 years (private patient) after the completion of treatment, whichever is longer.]

We will then review if and when we can delete it. You can always ask for a copy of the information we hold for you, we can transfer it to another dentist or doctor at your request and you can ask us to stop using your personal information to send letters or contact you in other ways if you are no longer a patient at the practice.

When you reach 18 years of age the Privacy Notice about how we process your personal information will change to the adult version. This can be found on our website.

If you would like a copy of the information we hold about you or if you have any other enquiries such as correcting an error in your information or providing a copy of your information to somebody else please contact:

The Information Governance Lead

Mrs A Tocca
Lighthouse Dental Practice
27 and 34 High Street, IP1 3QJ & 27 High Street IP1 3QH
Email: welcome@lighthousedentalpractice.co.uk
Phone: 01473 257 379

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“Hygienist, Angela sets you at ease from the moment you walk in the door. She is not only really thorough but also very caring and explains what she is doing throughout the ...“

Jenny

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“Wow! The service I received from Jane was absolutely fantastic; she went above and beyond to assist me so that I wasn't left out of pocket. I wish everyone had a person lik...“

Dee D

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“I am 70 years of age, and I have always been afraid to go to the dentist. A broken tooth and my wife threatening to leave me if I did not get it replaced soon made me find a ...“

Earlmain L

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“I booked an emergency treatment appointment, having had a tooth for a few days and was unable to get an appointment with my regular practice. I have to say the service was am...“

Ginette S

stars 1

“As a nervous patient, I was very worried about having my tooth removed. I was instantly put at ease by the reception staff and the dental team. They regularly stopped to check...“

Susannah B

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“Having not been to a dentist in over 25 years, I was a bag of nerves when I arrived, but I must admit Dr Tocca was very professional and explained everything as he was going t...“

Nick K

View All Testimonials Leave Us A Review
lighthouse icon
stars 1

“Hygienist, Angela sets you at ease from the moment you walk ...“

Jenny

stars 1

“Wow! The service I received from Jane was absolutely fantast...“

Dee D

stars 1

“I am 70 years of age, and I have always been afraid to go to...“

Earlmain L

stars 1

“I booked an emergency treatment appointment, having had a to...“

Ginette S

stars 1

“As a nervous patient, I was very worried about having my too...“

Susannah B

stars 1

“Having not been to a dentist in over 25 years, I was a bag o...“

Nick K

View All Testimonials Leave Us A Review
lighthouse icon
stars 1

“Hygienist, Angela sets you at ease from the moment you walk in the door. She is not onl...“

Jenny

stars 1

“Wow! The service I received from Jane was absolutely fantastic; she went above and beyond ...“

Dee D

stars 1

“I am 70 years of age, and I have always been afraid to go to the dentist. A broken tooth ...“

Earlmain L

stars 1

“I booked an emergency treatment appointment, having had a tooth for a few days and was una...“

Ginette S

stars 1

“As a nervous patient, I was very worried about having my tooth removed. I was instantly pu...“

Susannah B

stars 1

“Having not been to a dentist in over 25 years, I was a bag of nerves when I arrived, but I...“

Nick K

View All Testimonials Leave Us A Review

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Location

  • pin 27 High Street
  • Ipswich
  • IP1 3QH

Operating hours

  • time

    Monday to Friday   |   08:30am - 17:30pm (phone rings until 17.30)

  • time

    Saturday by appointment only

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